Policies

• All private sessions are 55 minutes, group classes are 60 minutes. Sessions will begin and end promptly at the scheduled time.

• 24-hour notice of cancellation is required to avoid being charged for appointments and classes. Please cancel via phone call, text or e-mail your instructor directly.

• If you wish to cancel your duet session but you must also give your Pilates partner 24 hours notice so that they may opt to either cancel or keep the scheduled appointment time and pay for a private session. Failure to do so will result in a late cancellation charge.

• Late cancellations and no-shows will be charged the full amount of the scheduled session.Purchase Policies

• Advance payment is required to sign up for appointments. Appointments can be made online, at the studio or by phone.

• Classes are purchased in blocks of 5 or 6 and you are encouraged to attend the same class each week for your own benefits of progression. If you are unable to make your regular class you may make up that class by attending any other class in that same block by prior agreement of the instructor and with a minimum of 24 hours notice.  Please note that missed classes cannot be carried forward into the next block. 

• We accept cash, check, Venmo (Enjoypilates) or Zelle (karen@enjoypilates.co.uk)

• Prior to any training session, a Waiver of Liability must be completely filled out and signed.

• Please be courteous and quiet while sessions are in progress.

• Please turn off your cell phone before entering the studio, to avoid interruptions to you and others during their sessions.

• Please refrain from wearing scents or sunscreen to the class.